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BUSINESS TECHNOLOGY
SIMPLIFIED
We make IT happen!
our relentless
pursuit of excellence
Net Promoter Score (NPS) is a simple yet powerful metric that measures customer loyalty by asking how likely they are to recommend a business.
We send surveys after our service tickets to gain valuable insights from our clients, enhance the client experience, stay ahead of the competition, and keep our clients at the heart of our strategy!
CEO Juice calculates Net Promoter Scores for our industry and “certifies” the numbers as accurate. The process is automated and our team can not change the scores.
Service
Response
1.9
avg hours
First call
Fixes
90
avg %
Helpdesk
response
0.8
Avg Hours
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