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our Story

A Bold, New Chapter: TDS IT Joins GFI Digital

In August 2026, TDS IT joined

GFI Digital, expanding its service portfolio and strengthening its presence in Arkansas. As part of

GFI Digital, TDS IT continues to offer high-quality service while benefiting from additional resources and expertise.

The trusted team remains the same, but we now provide an expanded range of services, including Copiers and Printers, Managed Print, Managed IT, Business Phone Systems, and Managed Intelligence Provider (MIP) solutions. We are here to help your business succeed with even more capabilities.

THE START
Tim Stanley began his journey in the imaging and technology space in the fall of 1988 with Eastman Kodak selling production printers.

Early Steps
In October 1996, he took a major step forward by purchasing the Northwest Arkansas Xerox Agency.

starting growth
By 2002, Tim had moved into his first building in Fayetteville, AR, laying the foundation for future growth.

new horizons
In 2020, Tim transitioned into a Xerox dealer, and just a year later, relocated the company to Lowell

A Huge Step
The momentum continued in 2023 when TDS IT added Epson to its lineup. That same year, the company acquired Business World.

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2026

Bruce Gibbs(CEO of GFI Digital) 
tim stanley(Founder of TDS IT)
Workspace Desk Setup

who we are

TDS IT is an IT Services and Office Technology firm specializing in providing and managing the technologies needed to do business securely and simply. We are passionate about bringing security, productivity, and ease of use to our clients.

our relentless
pursuit of excellence

Net Promoter Score (NPS) is a simple yet powerful metric that measures customer loyalty by asking how likely they are to recommend a business.

We send surveys after our service tickets to gain valuable insights from our clients, enhance the client experience, stay ahead of the competition, and keep our clients at the heart of our strategy!

CEO Juice calculates Net Promoter Scores for our industry and “certifies” the numbers as accurate. The process is automated and our team can not change the scores.

NPS 2022 Top 10
NPS 2023 Top 10
NPS 2024 Top 10
NPS 2025 World Class Ranking

Service
Response

1.9

avg hours

First call
Fixes

90

avg %

Helpdesk
response

0.9

Avg Hours

Blurry Team Meeting
TDS IT demonstrated exceptional collaboration with each of our locations to ensure a seamless and efficient equipment refresh... Their commitment to service excellence was evident throughout the entire process.

Matt Hudgens - Lincoln Schools

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Xerox Epson and RISO
Managed Technology Services
Specialized Services
TDSIT FINANCIAL SERVICES
Hardware and software solutions
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