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who we are

TDS IT is an IT Services and Office Technology firm specializing in providing and managing the technologies needed to do business securely and simply. We are passionate about bringing security, productivity, and ease of use to our clients.

our relentless
pursuit of excellence

Net Promoter Score (NPS) is a simple yet powerful metric that measures customer loyalty by asking how likely they are to recommend a business.

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We send surveys after our service tickets to gain valuable insights from our clients, enhance the client experience, stay ahead of the competition, and keep our clients at the heart of our strategy!

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CEO Juice calculates Net Promoter Scores for our industry and “certifies” the numbers as accurate. The process is automated and our team can not change the scores.

NPS 2022 Top 10
NPS 2023 Top 10
NPS 2024 Top 10
NPS 2025 World Class Ranking

Service
Response

1.9

avg hours

First call
Fixes

90

avg %

Helpdesk
response

0.8

Avg Hours

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