Today, business is driven by technology. That’s why Managed IT Services is one of the fastest growing trends. Between the cloud, personal devices, smartphones, mobile printing and more, making it all run seamlessly and securely is a full time job.
A Managed IT Services provider can help businesses like yours manage everything technology-related such as security, 24/7 network monitoring, help desk support, data management, infrastructure management, on-site technical support and more! Their job is to keep your business secure, safe from downtime, your technology updated, and your workflows efficient.
If you’re considering outsourcing your IT to a Managed IT Services provider, here are a few tips to help you hire the right team:
- They should ask you the right questions – They should want to know everything about your business and your needs, from your cloud provider to specific technology and workflows. They will ask about security and data management protocols. The right provider will ask YOU the right questions.
- Make sure they never sleep! – They should be available 24/7/365 and provide remote monitoring. A good provider can remotely fix problems before they become critical. Choose a provider that offers complete monitoring including workstations, servers, your network, routers, switches and firewalls.
- They should offer 24-hour support, remote repair and onsite support when necessary – This is a deal breaker. Your business needs to be ready to function safely and securely 24 hours a day. You should have 24-hour access to a live tech at any time to correct any problems. The right provider will offer immediate service and onsite support when needed.
- They should understand your industry – A knowledgeable provider will understand the specific technological needs of businesses in your industry. They will go beyond simply offering hardware recommendations to improving workflows, training and software. Make sure they understand the specific needs for businesses in your industry.
Want to know more? Give our team a call. We can show you how Managed IT Services can free your time to focus on your core business by making your technology more secure.
