Your office printer is not something you spend time thinking about… until there’s a problem! Nothing is as frustrating as working on a deadline, and the printer goes down. Whether it’s a paper jam or you’re out of toner, it doesn’t matter, we’ve all been there!
Today, most offices are equipped with multifunction devices that handle all office printing, scanning, copying, and faxing. When your MFP goes down, it can literally cause work to stop until the issue is resolved.
In this post, we offer four tips to help you reduce office copier or printer downtime.
On average, 23% of all help desk calls are related to printer issues. When you consider that the average employee prints 34 pages every day – over 12,000 pages per year per employee – printer downtime can impact productivity and resources.
In today’s competitive environment, you need to feel confident in your office equipment. You need to take a proactive approach to reduce or eliminate downtime. Adding a mix of services and support, like engaging a Managed Print Services provider can help ensure reliability.
Here are four tips to help you avoid printer downtime:
- Right Size Your Device – Choose the right printer to meet your needs. This is determined by the number of users, print volume, and peak work periods. For example, if you have 75 employees relying on a single printer, you’re more likely to experience downtime due to overworking the device.
- Integrate Applications – Inexpensive software adds functionality to your device. By integrating software specific to your device, you can avoid errors that come up due to compatibility issues.
- Enable AI-Driven Features – Thanks to technological advances, some modern MFPs can automatically place an order when ink or toner is low. This not only saves time, but it also eliminates the possibility of running out of ink at a crucial time. These modern devices also offer built-in AI diagnostics and communications. If the device senses a problem, it can automatically call for help.
- Build-In Redundancy – You probably have more than one device in your office. Easy-to-use applications allow you to direct jobs to open devices. This can increase document security and cut unnecessary printing by up to 30%.
Prevent printer anxiety! Simple steps can reduce downtime and maximize your print fleet. If you’re unsure what to do, call your TDS rep and schedule a free print assessment today!