Why TDS for your business?

Whether you are looking for a small desktop copier/printer, thinking about adding color to your documents, or considering a document management solution – you’ve come to the right place!

Total Document Solutions provides the full line of Xerox products including digital copiers, fax machines, laser printers, multifunction devices, color copiers, document management software, repairs, supplies and IT services.

Who is Total Document Solutions?

Since 1996 Tim Stanley and Total Document Solutions has been the local source for Xerox in Northwest Arkansas. TDS specializes in the ability to provide a high level of service as a Xerox Authorized Dealer and Service Provider. Total Document Solutions can provide you with the information and insight needed to help grow your business and improve bottom-line results.
Our customers receive technology solutions and services designed to improve business results. With an average of over a decade of Xerox sales experience, our dedicated sales team has the unmatched industry knowledge, professionalism, and expertise needed to address the unique challenges of your business.

About Tim

Tim Stanley doesn’t just pay lip service to being a Razorback fan.

He lives it. As the owner of Total Document Solutions in Fayetteville, he’s attended hundreds of Razorback football, basketball and baseball games since 1988 when he arrived in Arkansas as a salesman of Eastman Kodak’s copier division.

He and his Arkansan wife, Tina (daughter of George and Doris Osborn of Farmington), used to live on the same street as Frank Broyles, and he donated a copier to the Broyles Foundation. In past years, the Razorback athletic program itself has used some TDS-provided printers.

Stanley, who played center at the University of Illinois in the early 1980s, wants to do more than just cheer on his favorite Hogs. He loves playing a role in helping them thrive. That’s why he played a big role in mentoring college athletes through the Arkansas Athletes Outreach. In fact, he led bible studies with former Razorback linemen like Tony Ugoh, Brett Shockley, Josh Foliart, Tatum Owenby and Kenny Sandlin.

It’s this same hands-on approach that Stanley has taken with building TDS into a company of 23 people and leading supplier of Xerox office equipment, technology, software solutions and IT services for small businesses through large enterprises.

“Our business is all about trust,” Stanley says. “We have a proven reputation for trust, accountability and service. We’re growing into IT, because these printers are just becoming big computers that spit out paper and a company’s whole network needs our support.”

To that end, Stanley has recently helped many clients go paperless. His team has made customers’ lives easier by setting up cloud-based document management systems that include redaction tools and “advanced scanning features where you can in certain parts of a page so you can always grab the right type of information for invoicing and management,” Stanley says.

Stanley understands that buying these systems and copiers is typically nobody’s idea of a good time.

“People hate buying copiers, because the process is often with commission-only reps who don’t have the experience to understand how to sell off applications instead of price. Sometimes, commission-only salespeople will turn it into a personality contest instead of a needs and solutions conversation.”

That’s not how it works at TDS, though.

“Most copying companies have a whole bunch of sales people who turn over every 12 to 16 months. My whole company, except for me, is after sales support. I’m the only person who has direct responsibility for new customer acquisition.”

So see what Tim and TDS can do for you.

Talk to him directly by calling 479-575-0770. (Or do the online thing here.)

Two coworkers scanning a printed page
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We are LOCAL

The TDS team lives, works, and plays in Northwest Arkansas but being local is only one reason to choose Total Document Solutions for all your office products and document service needs. As an independent business and representatives of Xerox, TDS can offer you the best of both worlds: The flexibility and responsiveness you'd expect from a local business, combined with the power and resources of the recognized leader in the office products and document services business - Xerox Corporation. Together with Xerox, TDS offers you the widest array of office products and document solutions available anywhere.

Our clients rely on our skills, knowledge, and experience so they can focus on their business. When you work with TDS, you work with a team with deep experience in managing, servicing and supporting even the most complex and demanding environments.